Shipping Policy

Shipping Policy

Last updated: February 11, 2026

Free Shipping

We offer free standard shipping on all orders to the United States and Canada.

Processing Time

Orders are processed within 1-3 business days (Monday through Friday, excluding holidays). You will receive an email confirmation when your order ships.

Estimated Delivery Times

United States: 5-7 business days after shipping
Canada: 7-14 business days after shipping

Please note that delivery times are estimates and may vary due to carrier delays, weather, or customs processing (for Canadian orders).

Carriers

We ship via USPS. Tracking information will be provided via email once your order ships.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date at hellopurejoyarts@gmail.com. We will work with the carrier to resolve the issue and send a replacement if necessary.

P.O. Boxes & APO/FPO

We can ship to P.O. Boxes and APO/FPO addresses within the United States via USPS.

Contact Us

Questions about shipping? Reach out to us at:
Email: hellopurejoyarts@gmail.com
Website: purejoyarts.com